The below are comments received from clients on completion of initial work for them. Please also see our Client Feedback.

‘I am resident in a nursing home and received my financial advice from Richard Shanks’ team of Financial Advisor’s who brought it to my attention that my savings could be exhausted paying my care fees. Following discussions with their adviser a solution was put in place that has given me the peace of mind that I will be able to remain in my home of choice.

I have been very pleased with the professional and sensitive way in which this matter was brought to my attention and resolved. I was advised of all of the possible solutions, including the benefits and drawbacks of each, before I chose the route I have taken. I was kept informed of progress at all times and I now have peace of mind that I will not have to move either now or in the future. I have been delighted with their service.’

Mrs W from Derby

‘We recently took advice from Richard Shanks on a Trust matter. Although the issues involved were complex we were pleased with the way the advice was provided. All in all we received a professional efficient service and the tax savings from the planning more than covered the fees.’

Mr & Mrs E from Castle Donington

‘In January 2005 I needed advice regarding investments within a trust totalling £800,000 including some cash investments. I wanted the investments to be low risk and my co-trustee agreed, as he was aware that acting as a professional trustee he has a greater level of responsibility in respect of the trust assets.

The trust has specific income requirements, which have been met. The trustees also wanted to maximise the tax efficiency of the investments, although they accepted that this would increase the complexity of running the trust on an ongoing basis, as four different investment ‘wrappers’ have been used within the trust all with their own unique tax treatment. This has ensured that the trust is as tax efficient as possible.

Nearly 7 years on and the investments have grown steadily without any significant volatility. The cash holdings have remained broadly the same even after the income payments. Richard Shanks has ensured that although the issues involved are complex I have not had any onerous work to do myself and everything has been explained clearly to me. All in all I have received a very professional and efficient service.’

Mrs G from Derbyshire. My Co-Trustee is Ian Beardmore Senior Partner from Flint Bishop

‘We refer High Net Worth clients to Professional Financial Centre who require advice for areas such as Inheritance Tax & Trusts, investments and retirement planning. Often this type of planning is complex and our clients benefit from receiving a professional, fee-based service, which is tailored to their own circumstances.’

Melanie Dempsey, Ramon Lee Jacobs Chartered Accountants LLP

As a Solicitor with over eight years experience in Private Client based work I would always look for an IFA that is prepared to go the extra mile with both my clients and myself. Richard Shanks from the Professional Financial Centres has worked with myself in my previous position as a Partner in a "high street Solicitors" practice and in my current position as Head of Wills and Probate at Else Solicitors LLP in Burton on Trent and Birmingham for over three years. Richard and his colleagues have always been proactive and have helped considerably in matters where I have been appointed as a professional Trustee. More importantly they have always taken the time to explain often complicated matters in layman's terms to clients, who have often been vulnerable due to age or bereavement. A big added value is that Professional Financial Centres have recommended their clients back to me if it involves a matter that I specialise in, and like myself they are always prepared to visit clients in their own home. It is refreshing to find such a caring but extremely competent professional adviser who is always at the end of a telephone.

Liz Garrett, Head of Wills and Probate, Else Solicitors

We have a strong long-standing relationship with Richard Shanks at PFC East Midlands. We have a number of clients who for whatever reason need financial advice, sometimes relating to legal issues upon which we are advising but often not, and it is of great benefit to Flint Bishop that we can recommend PFC with confidence and in the knowledge that excellent independent financial advice will be given to our clients. PFC East Midlands are totally independent and, further, members of SIFA which often provides additional reassurance to the client. I would have no hesitation in recommending to other solicitors that they invest time with the right financial advisors to create strong long-term relationships which will be mutually beneficial. Without doubt, our relationship with Richard over a number of years has benefited us and our clients and I would have no hesitation in recommending him.”

Ian D Beardmore, Senior Partner, Flint Bishop LLP