The below are comments received from clients on completion of initial work for them. Please also see our Testimonials.
"Speed of response, technical knowledge, judgement"
Mr C B
"Sound advice on investments"
Mr M M
"Being treated as a known person. Efficient and professional"
Ms A W
"Professional and personalised for my needs"
Mr & Mrs G B
"Personal and friendly contact with immediate responses when required, thank you. Many thanks for all your help"
Ms A H
"Knowledge and professionalism"
Mr & Mrs P H
"Reassurance that the advice given in terms of investment choices was suitable in achieving my objectives. Highly efficient and professional advice provided by qualified and experienced advisers."
Mr D A
"Knowing the investments picked are exactly the right ones for my personal investments and situation. Well organised and efficient, keep it up."
Mr T T
Mr D H
"I felt Gemma relayed information to me in an appropriate manner, neither patronising nor assuming I knew more than I did. Knowledgeable, efficient and polite."
Ms E B
"Friendliness and easy to talk to. Excellent service."
Mr & Mrs D W
"Excellent communication and swift replies to queries via email or telephone. Clear advice which is given in a helpful and reassuring way in meetings so I have never felt overwhelmed by having to make decisions. I feel confident in the advice I have received and I trust my adviser to give me good advice in the near future."
Ms J C
"Concise information, which we received. Thank you. We felt happy that our financial situation and options were fully explained with clarity."
Mr & Mrs R S
"Easy to understand the proceedings. Very professional"
Mrs M C
"Confident in the way you deal with these financial affairs"
Ms P H, Trustee
"Service was excellent. Good and efficient staff. Good with clients. Well mannered."
Ms J J
"Friendly and informed"
Mr & Mrs J M
"Top quality advice explained well. Highly professional, top quality service and friendly too!"
Mr & Mrs D B
"Comprehensive analysis of the options. Sound advice based on a thorough understanding of the different options available."
"The most important aspect of your business to me as a client is your immediate responses to any questions that occurred during the process progression. PFC maintained a professional, courteous and rapid response service at all times."
Mr P B
"Explanation of procedures covering all possibilities. Good overall service explained every detail."
Mr I B
"Having Trust in our financial adviser. An excellent adviser’s service."
Mr & Mrs D C
"Continuity with the same adviser to safeguard investments. Financial advice with a personal touch."
Mr P H
"Having advice tailored specifically to me, rather than generic fits-all advice. The clients individual needs come first."
Ms E J
"Being able to ask stupid questions without feeling they were stupid. A comprehensive, professional and friendly service to the small investor"
Mr & Mrs D L
"The way you handled an awkward situation. Very efficient but with an understanding. Professionalism with care."
Ms D L
"An adviser who takes the time to listen to the client. The advice given very much helped to clarify our thoughts on planning our retirement."
Mr & Mrs J P
"Adviser’s knowledge of the market and economic trends"
Mr P R
"Technical financial help when it was required. Sound financial advice."
Mr F W
"Your service was very helpful courteous and satisfactory. Many thanks."
Mr & Mrs F W
"Confidence in our adviser. Able to put information across in a way that is easily understood. Prompt and efficient."
M & Mrs A W
"Accessibility. Professional and friendly a good combination!"
Mrs P W
"Excellent. Nothing is ever too much trouble and all the staff never make us feel we are asking silly questions or want information that is a problem."
Mr D L
"We are happy with all aspects of your current services"
Mr & Mrs C W
"We are quite satisfied with your services."
Mr & Mrs B K
"I have been completely happy with all aspects of the service given"
Ms A H
"I am quite satisfied this far. Richard looks after me very well."
Mrs J S
"In my opinion you have a high service standard in place"
Mrs G H
"I am very happy with the overall service which includes quick reassuring and knowledgeable responses to questions and the approachability of staff. Clearly Richard’s skills and qualities making for strong leadership enable a very effective team at PFC."
Mrs N W